Delete your Tiraveo account

Tiraveo is operated by Gateway to Breathtaking Splendors OPC. Choose the in-app steps below, or contact our support team if you no longer have access to the app.

Delete in the app

1. Open Profile → Your account and sign in to the account you want to delete.
2. Choose Delete my account.
3. Read what will be removed and the payment information. Type DELETE, then choose Permanently delete my account to confirm.
4. Wait for the app to confirm the result. If it shows Finish account deletion, cleanup is still pending; use that action to retry.

Keep Tiraveo installed until cleanup finishes. Keep the same browser tab open if you started deletion in a browser. If cleanup cannot finish within seven days, contact support below. A paused account or an interrupted request does not mean deletion is complete.

No app access? Request deletion by email

You do not need to reinstall Tiraveo. Email gbstravelinc@gmail.com with the subject Tiraveo account deletion request. State that you want your Tiraveo account and associated data deleted. Use the email connected to your account where possible; if you cannot access it or used Apple’s Hide My Email, explain that you need help identifying the account.

Prepare deletion request email

The link opens your email app with a subject only; you must send it yourself. If it does not open, use the address and subject above in your email service. The support team may need to confirm that the account belongs to you before processing your request. Support will explain any remaining steps and confirm the outcome; sending an email does not mean deletion is complete.

Do not send passwords, sign-in codes, full card details or identity documents.

What is deleted?

Account deletion removes your Tiraveo account profile, listings, cloud photos and conversations. In-app deletion also cleans this account’s saved drafts and records on this device. Other accounts and this device’s anonymous workspace are kept. Email support cannot erase files already saved on another device; ask for guidance if you need help with those copies.

Payments, bookings and retained information

Minimal payment and related booking records may remain for settlement, refunds, disputes and applicable obligations. A renter’s booking with a pending or completed payment can remain reserved. Deleting your account does not cancel a payment or issue a refund. Arrange any remaining stay, payment or refund with the merchant; contact Tiraveo if you need help with your deletion request.

Signing out or uninstalling the app does not delete your cloud account. Where information must be retained, support can explain what is retained and why. We do not promise an immediate result or a fixed retention period.

If you used Sign in with Apple

After Tiraveo account deletion, follow the app’s Apple removal instructions to remove Tiraveo from apps using your Apple Account. This is a separate Apple setting; changing it alone does not delete your Tiraveo account.

Read the Privacy notice for more about your data, or visit Contact & support for other concerns.