Your stay starts with trust.

This notice describes Tiraveo’s listing, inquiry and account services, operated by Gateway to Breathtaking Splendors OPC. Contact gbstravelinc@gmail.com for privacy questions.

Delete your Tiraveo account — see the steps, support option and information that may be retained.

What you share

Account information can include your name, email and account identifier. Owners provide property descriptions, rental terms and photos. An inquiry can include your name, email or phone, message, guest count and optional stay dates. Signed-in conversations and stay requests contain the information their participants provide.

What is public and what stays private

Approved, published listing details and photos are publicly viewable and shareable. Avoid putting private documents or personal contact information into listing photos or descriptions. Inquiry contact details and messages are private to the relevant owner and authorized operator; they are not displayed on public listing pages. Account access and moderation permissions restrict private records.

Local owner expenses and demonstration payment/booking records are not included in the public listing payload. Where online payments are enabled, private payment requests include the merchant, amount, purpose, agreed terms, provider reference and verified payment/refund status. These are not shown on public listing pages.

Why we use this information

We use it to provide accounts, show listings, deliver inquiries to the correct owner, support conversations and requests, moderate content, answer support requests and protect the service from misuse. Guest inquiry follow-up is performed manually by the owner using the contact details you choose to share.

Community safety and your choices

If you report content, we save the content reference, reason, optional note, your account identifier and review status so authorized Tiraveo moderators can assess it. Do not include passwords, payment credentials or identity documents in a report. Reports are not published on listing pages or sent to the reported account. Moderators may limit reported content after review; a report alone does not decide a payment, refund or dispute.

If you block an account, we store that relationship to restrict new contact and discovery between the accounts. When safety tools are available, you can view and remove your own blocks in Profile → Your account → Safety Center. If these controls are unavailable, contact support; existing blocks remain in effect. Blocking does not erase shared booking or payment records or cancel a stay. We record the Community Rules version and acceptance time when you agree. Safety records are private, retained only as needed for safety, support and applicable obligations, and may be retained when necessary to investigate misuse or handle a dispute. Contact support for access, correction or deletion questions.

Optional stay matching

If you choose Find stays for my budget, we save your selected city, dates (if provided), guest count, nightly or monthly budget and matching consent in your account. Matching lasts up to 14 days and ends sooner when you close the request. Owners see only anonymous demand count bands for their own properties, without your request, account or contact details. Your saved request history remains private to your account. Account deletion removes these preferences. This matching uses property criteria without sending your request to an AI provider; it does not contact owners or prospects automatically.

Optional promotion measurement

A property promotion link may contain a public code identifying the owner’s sharing channel. If you sign in and separately agree, Tiraveo connects that link to your stay request, inquiry or booking and records your consent version and time. The owner sees totals for their own property, including provider-verified payments and refunds, without receiving your private matching preferences or contact details through this report. This does not subscribe you to marketing. You can decline and still book, or withdraw source measurement from your saved request or booking without cancelling the stay or changing payment history. Withdrawal removes the attribution from these reports; account or request deletion also removes its linked attribution. Promotion records do not store copied contacts, payment credentials, visitor identifiers, tracking cookies or browsing history. The current source is held in memory for the current journey and may be lost on refresh or a device change. Hosting providers may still process technical request information for service operation.

Optional booking notifications

Where supported and available, you can choose to enable booking alerts on your phone. This is optional: declining does not prevent you from browsing, booking or checking updates in Tiraveo. These alerts concern your booking requests and booking or payment-status updates; they do not subscribe you to marketing.

To provide alerts, Tiraveo stores an app-installation identifier, push token, device platform, the account and sign-in session connected to that device, your notification consent and time, and private booking-event references and delivery status. Expo processes the push token and generic alert through Apple Push Notification service or Google Firebase Cloud Messaging. The alert contains a random event reference, not guest or property names, messages, dates, prices or payment details. Tiraveo checks your signed-in account before showing the related booking. Notification providers process technical delivery information under their own privacy practices.

You can turn alerts off in Tiraveo or in your phone’s notification settings. Signing out removes the device’s eligibility when the server receives the disable or session-revocation request. If you are offline, server changes may require reconnection; phone settings can stop alert display immediately. An alert already accepted by a notification provider may still arrive. Opening an alert does not confirm payment, and delivery is not guaranteed; check Bookings for current details.

Booking alert events expire after 24 hours. Their event records and delivery diagnostics become eligible for scheduled cleanup after 30 days; disabled device records become eligible 30 days after disabling once related delivery records are removed. Cleanup runs in batches, so removal may occur later. Account deletion removes its notification registrations and events; these notification rules do not change retention of the underlying booking or payment records described below.

Service providers and optional AI

Tiraveo uses Supabase for account, database and photo services, and Vercel for website/API hosting. These providers process information needed to operate the service, including technical request information. When you choose an enabled online payment, the provider shown on your payment request (PayPal or PayMongo) hosts the checkout and processes the payment details you enter there under its own privacy notice. Tiraveo sends the bill amount, description and reference, and stores minimal payment and refund status; it does not store your full card number, security code or wallet password. OpenAI processes the reviewed listing information only when an authorized user chooses an optional Scout action and provides its required consent. A public inquiry does not automatically send its contents to Scout or OpenAI.

Optional rental calendar connections

If an owner connects an Airbnb or Booking.com calendar for a single-unit rental, Tiraveo reads that private calendar link to update unavailable nights. The link is encrypted on the server. We keep dates and hashed event identifiers, not the source calendar’s guest names, descriptions or raw feed. Imported blocks remain until a successful update and, for removals, owner review. Updates can be delayed.

An owner may create a private Tiraveo export link and paste it into the matching property account on another service. Anyone holding that link can read the exported unavailable dates. Exports contain native Tiraveo reservations and owner blocks without guest details; they do not redistribute imported external events. Owners can replace or revoke a link. Hosting providers may process technical request information, including requested URLs. Keep calendar links private. Pausing sync retains imported dates; disconnecting after review releases those imported blocks.

Your choices and deletion

You may browse without creating an account. Sharing contact details is needed only when you choose to send an inquiry. Use our account deletion instructions to delete your account in the app or request help without reinstalling it. You can also contact gbstravelinc@gmail.com for access, correction, deletion or consent questions. Signing out alone does not delete your cloud account or listings.

Deleting an account removes its profile, photos and conversations. Minimal financial records and associated booking dates can remain for settlement, refunds, disputes and applicable obligations; deleting a renter account does not automatically release a booking with a pending or received payment. We retain information only as needed for the service, support, safety and applicable obligations. We do not promise a fixed retention period here. Deletion requests may require identity confirmation, and we will explain any information that must be retained or any remaining processing steps.

Third-party links and updates

External sites and owner follow-up channels have their own privacy practices. If this notice changes, the updated version will be published here. Please read it before submitting information you would not want shared with the relevant owner.